Tuesday, September 4, 2012
Running a successful small business with these 4 Tips
Anyone who starts a business, even a small home based service company, wants to be successful. With the right attitude, motivation, and a bit 'of knowledge, is blossoming. You can help grow your small business with these 4 tips.
Tip # 1 - You need to understand the customer. This means you need to know what your customer or client expects and be able to provide what they need on time. This is especially important if you have a business based on services.
Tip # 2 - Treat your customers. This should go without mention, but many companies still do not adhere to it. If you treat the customer badly, he or she will soon stop being a customer. Remember, there are other companies doing the same thing you are, selling similar products or services. You must be the best in every aspect, including customer service.
Tip # 3 - Similar to the above practice of treating customers with respect, you must also ensure that the customer respects you as well as employees (if you have). Nobody likes being treated badly, and if you find a client who is abusive in any way, you must consider how important the customer is for the company and drop them if you need.
Tip # 4 Communication is another key to success. The customer may decide that you need to make some changes to a project when you partially complete. Go ahead and make changes, but will be sure the client knows the project may take a little 'more time to complete.
The above tips can help you have a great relationship with clients and can really help your business become a success. A happy customer will recommend to others ....
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment